Strong Control

High Level app configurations Almost all the admin panel and agent console functions are role based , thus enabling great control platform for the administrators.

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Combined features

Bring together various interaction modes Creates an option to handle the interactions from various modes like , chat, email, phone queries and offline queries at one place. Read more

Intelligent Routing

Automated routing of incoming requests An highly configurable Chat and Ticket routing system to ensure organized distribution of incoming requests among the available agents.

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Mioot Advantages

  • Auto -Attendant
    Auto Attendant is an add-on feature to the chat application. The customers will be provided with an option to browse the pre-stored structured information … Read more
  • Ticket system
    The easy way to build each page thanks to the Point-and-click manager … Read more

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